Guilford County Phone Directory Lookup

Find Guilford County Phone Numbers

Guilford County does not have one all-purpose phone book. Countywide services are published in the Guilford County department directory, while Greensboro and High Point maintain their own municipal phone channels. Greensboro's service directory is organized by resident need, so a search for code enforcement, permits, fair housing, inspections, recycling, water requests, or housing counseling points to the responsible city office and phone number. High Point uses its staff and department directory along with its customer-service line for city and utility questions.

Start with the office that owns the service. County tax, public health, social services, elections, register of deeds, sheriff, planning, and inspections questions belong with Guilford County. Greensboro city services use the city service directory and contact center. High Point city services use the High Point directory or customer service. School, college, hospital, court, utility, and transit numbers each live in separate official directories, so the best search path depends on the caller's task.

1. For county government, search the county directory first, then use NextRequest for unpublished public-records material.
2. For Greensboro municipal services, search the service directory or use the city contact center when the exact department is unclear.
3. For High Point services, use the CivicEngage directory or customer service, especially for utility and account questions.
4. For schools, colleges, courts, health care, or utilities, use the specialized directory for that institution.
5. For an unknown caller, verify official claims through published office numbers before returning the call.

The official Guilford County department directory is the first screen to check for countywide offices and program numbers.

The directory screenshot reinforces the countywide pattern: department names and public numbers are grouped by agency rather than by every staff member.

Guilford County Area Codes

Guilford County numbers use the 336/743 overlay complex. The older code is 336, which became the Triad's familiar local code after it split from 910 in 1997. The newer code is 743, an overlay approved for the same geography rather than a separate city or side of the county. That means a 336 number and a 743 number can both be local to Greensboro, High Point, Jamestown, Summerfield, Oak Ridge, Stokesdale, Pleasant Garden, Gibsonville-area exchanges, or another Guilford County community.

The area-code rule affects daily dialing. Since April 23, 2016, local calls in the 336/743 area require 10 digits. Dialing the area code does not by itself prove that a call is long distance. Toll status depends on the carrier and calling plan. For geographic detail, the Guilford County phone area codes page separates coverage, history, and future relief planning.

Guilford County Public Safety Numbers

Emergency calls in Guilford County go to 911 for police, fire, EMS, crimes in progress, fires, serious medical emergencies, and immediate danger. Routine reports use non-emergency lines instead. Guilford Metro 9-1-1 and High Point 911 are the local public-safety answer points for major parts of the county, and the main non-emergency number serving Greensboro public safety, Guilford County Sheriff, EMS, and fire routing is 336-373-2222. High Point publishes 336-883-3224 for police non-emergency and 336-883-3374 for fire non-emergency.

Other public-safety lines are more specialized. Guilford County Sheriff main is 336-641-3694, and sheriff district offices include Summerfield at 336-641-2300, McLeansville at 336-641-2680, and Jamestown at 336-641-6691. Greensboro Crime Stoppers is 336-373-1000. Family Justice Center support is 336-641-7233 for domestic violence, sexual assault, child abuse, and elder abuse concerns. Guilford County Animal Control is 336-641-5990, with 911 reserved for immediate danger.

Guilford County City Phone Directory

Municipal phone lookup in Guilford County is split by city. Greensboro publishes a service directory that routes by task rather than only by staff name. It includes service names, responsible departments, and phone numbers for resident needs such as business licenses, code violations, fair housing, inspections, recycling, water requests, and housing counseling. The city service request page also supports online requests and live chat, with 336-373-CITY / 336-373-2489 as the central contact line.

High Point uses a different model. Its customer-service number, 336-883-3111, is a major city anchor because it also handles electric, water, and sewer emergencies 24 hours a day. The High Point directory supports first-name, last-name, and department search, while the customer-service office is listed at 211 S. Hamilton St. in High Point. Smaller towns such as Jamestown, Summerfield, Oak Ridge, Stokesdale, Gibsonville, and Pleasant Garden should be checked through their own town hall channels when the issue is municipal rather than countywide.

The High Point staff and department directory is useful when the caller needs a person or department rather than the broad customer-service line.

Its search fields match the research findings: first name, last name, department browse, search, and reset are the practical entry points.

High Point also publishes a dedicated customer-service and utility contact page for account questions and city utility emergencies.

That page is why the High Point number appears in both municipal and utility sections: it is not just a general information desk.

Guilford County School Directories

Guilford County Schools is the main K-12 phone directory source for the county. The district main number is 336-370-8100, and the leadership directory exposes public fields such as name, title, phone, and email. Transportation questions should not default to the general switchboard, because GCS publishes a transportation line at 888-511-4427 and a records request phone at 336-370-8806 for student and employee records.

The higher-education layer is broad. UNC Greensboro main switchboard is 336-334-5000. North Carolina A&T State University campus information is 336-334-7500. GTCC main is 336-334-4822. Guilford College main is 336-316-2000, and High Point University main is 336-841-9000. These directories are important because many Guilford County phone searches are for admissions, registrar, financial aid, campus police, IT, library, housing, or department offices rather than private people.

The Guilford County Schools site is a key gateway for districtwide phone contacts, school pages, transportation, and records routing.

For school calls, the useful distinction is between district departments, transportation, records, and individual school offices.

The Sheriff Police-to-Citizen portal answers a different lookup intent than an administrative switchboard.

When a caller needs an event, arrest, inmate, or sex-offender tool, the portal may be more useful than a phone call.

Guilford County Utility Phone Numbers

Utility calls need extra care because customer service, payment, outage, and emergency numbers are not always the same. Greensboro water, wastewater, stormwater, garbage, recycling, and many service requests route through the Greensboro contact center at 336-373-2489. High Point is different: 336-883-3111 is both customer service and the 24-hour electric, water, and sewer emergency number. Duke Energy, Piedmont Natural Gas, NC811, Greensboro Transit, High Point Transit, PART, and Guilford County Transportation and Mobility Services fill out the countywide infrastructure layer.

Guilford County Health Numbers

Guilford County Public Health main is 336-641-7777. Clinic appointments except dental and after-hours nurse triage use 336-641-3245. The Greensboro Wendover clinic publishes medical records, WIC, appointment, and TB lines, while the High Point clinic publishes appointment, dental, WIC, and vital-records contacts. Environmental Health and Food & Lodging is 336-641-3771, and Water Quality is 336-641-7613.

Social Services uses a broad DSS call center at 336-641-3000. Adult Protective Services is 336-641-3137, Child Protective Services is 336-641-3795, and after-hours protective services is 800-378-5315. Cone Health is the major hospital-system anchor, with main phone 336-832-7000 and billing at 336-832-8014 or 866-479-8800. Behavioral health routing includes 988 for crisis support, 336-890-2700 for Guilford County Behavioral Health Center services, and Daymark's 24-hour crisis hotline at 1-866-275-9552.

Guilford County Government Numbers

The county directory is the core local phone source for services that span Greensboro, High Point, towns, and unincorporated areas. Captured county numbers include Board of Commissioners / Clerk to Board at 336-641-4893, County Manager at 336-641-3383, Board of Elections at 336-641-3836, Emergency Services at 336-641-7565, Family Justice Center at 336-641-7233, Public Health at 336-641-7777, Register of Deeds at 336-641-7556, Tax at 336-641-3363, Transportation at 336-641-3515, Veterans Services at 336-641-4684, and Social Services at 336-641-3000.

State offices also serve Guilford County residents. The NC Judicial Branch Guilford County contact directory lists court lines, including clerk offices in Greensboro and High Point. The North Carolina Public Staff utility complaint number is 1-866-380-9816. The North Carolina Attorney General complaint channels include 1-844-8-NO-ROBO for robocalls and 1-877-5-NO-SCAM for scam complaints. High Point's non-emergency page lists NC Highway Patrol as *47.

The NC Judicial Branch directory separates state court phone numbers from county executive-branch contacts.

That distinction matters because clerks, judges, magistrates, and district attorneys are listed through the state judicial system.

Check an Unknown Guilford County Number

Reverse lookup works best as a layered check. First decide whether the caller claims to be a government office, school, hospital, utility, court, or law-enforcement agency. If so, verify through the official directory and call back using a published number rather than the caller ID. NANPA and NPA-NXX references can show whether an area code or prefix is plausible, but they cannot prove who called. Number portability and spoofing mean a local-looking number can still be misleading.

Report Guilford County Scam Calls

Recent Guilford County scam warnings emphasize urgency and impersonation. The sheriff's office has warned residents to verify claims by calling GCSO directly at 336-641-3694, to ignore unknown numbers, to hang up on suspicious calls, and to avoid pressing buttons or providing personal information to unsolicited callers. County notices also state that the county will never call to demand immediate payment or ask for credit or debit card numbers by phone or email.

Common patterns include sheriff deputy or jury-duty warrant scams, tax payment threats, utility shutoff threats, bank fraud alert spoofing, grandparent emergencies, fake court fines, package delivery texts, Medicare or insurance scams, and spoofed local government numbers. Report local scam attempts to the sheriff or local non-emergency public safety, and report broader unwanted calls through FTC ReportFraud, the FCC, DoNotCall.gov, or the North Carolina DOJ complaint page.

Guilford County Community Directories

Community resource lookup often starts with NC 211. It is free, confidential, multilingual, and available 24/7 by dialing 2-1-1 or 1-888-892-1162. Guilford County's Continuum of Care routes people to 211 for homelessness, food, utility assistance, transportation, and health or human-service referrals. Veterans Services is also officially captured at 336-641-4684 for local veterans support.

Libraries are practical phone-directory hubs. Greensboro Public Library publishes branch numbers such as Central Library at 336-373-2471 and several neighborhood branches. High Point Public Library main is 336-883-3660, with Ask-a-Librarian specialty lines for business research, children's services, general research, lending, senior outreach, readers services, heritage research, and mobile library. These human-help desks can be useful when a user needs a public resource rather than a specific government employee.

Guilford County Numbering Basics

Every standard Guilford County domestic number follows the North American Numbering Plan. A 10-digit number uses NPA-NXX-XXXX: the NPA is the area code, the NXX is the prefix or central-office code, and the final four digits identify the line within that block. Prefixes can be useful clues, but they do not prove a caller's current carrier or location because wireless service, VoIP, pooling, and number portability can move a number away from its original assignment.

NPA

The three-digit area code, such as 336 or 743 for Guilford County calls.

NXX

The three digits after the area code, historically tied to a rate center or switch.

Overlay

A new area code placed on the same geography as an existing code.

Rate center

A telephone-billing geography that does not always match city, ZIP, or county lines.

For dialing detail beyond the area codes, the Guilford County phone codes reference covers N11 codes, star codes, toll-free prefixes, +1, and international dialing.

Guilford County Phone History

Guilford County telephone history has both Greensboro and High Point threads. Research notes that a Greensboro telephone exchange opened in July 1889 with nine stations, and Southern Bell bought it in 1903. High Point has a distinct North State history, with local telephone franchise interests acquired from Southern Bell interests around 1919 and North State becoming an early North Carolina automatic-dial system operator around 1920.

The modern area-code story moved from 704 to 919 to 910 to 336, then to the 336/743 overlay. NANPA Planning Letter PL-105 set the 336 implementation for December 15, 1997, and the 743 overlay brought mandatory 10-digit local dialing in April 2016. That change is the modern milestone most residents still feel day to day.

Guilford County Phone News

Recent phone-related items in the research center on scams, emergency communications, and numbering capacity. A June 2024 report described Guilford officials warning residents about a phone scam and stressed that the sheriff's office would not demand payment by phone or request personal financial information. In November 2025, the sheriff issued a holiday scam warning. In December 2025, the county published a "Twelve Scams of Christmas" notice with the same core advice about payment demands and credit-card requests.

NANPA's 2025 Annual Report moved the 336/743 exhaust projection from 4Q2054 to 1Q2065, so the cited material does not show a near-term third overlay for Guilford County. Local reporting on Guilford Metro 911 performance also showed the scale of phone-based emergency communications, with hundreds of thousands of telephone transactions in 2025.

Guilford County Phone Directory FAQ

Do local calls require 10 digits?

Yes. Local calls in the 336/743 overlay area require the area code plus the seven-digit number. The rule became mandatory in April 2016 when the 743 overlay was introduced for the same geography as 336.

Which number should a Greensboro resident try first?

For city services, use Greensboro's service directory or 336-373-2489. For county services, use the Guilford County department directory instead. The right first call depends on whether the issue is municipal or countywide.

Who handles High Point utility emergencies?

High Point publishes 336-883-3111 for customer service and for 24-hour electric, water, and sewer emergencies. Immediate danger still belongs with 911.

How should an unknown official-looking call be checked?

Do not rely on caller ID. Search the official county, city, school, court, hospital, or utility directory, then call back using the published number. Use complaint portals only after collecting the caller number, date, claim, and payment request.